Frequently Asked Questions

Frequently Asked Questions

Where does ZMANUSA ship?

We currently ship within the United States. Available shipping methods and rates are displayed at checkout.

How long does shipping take?

Standard shipping is expected to arrive within 3–7 business days. Delivery times can vary because of the destination, carrier delays, weather, holidays, or other circumstances outside our control.

What is your return policy?

We offer a 60-day return policy for eligible items. Please review the Refund Policy for return conditions and instructions.

How can I ask about an order?

Visit our Contact page and include your order number so we can better understand your question.

Can you help me choose fishing tackle?

Yes. Tell us what you plan to fish, where you fish, and what type of presentation you want to use. We can help point you toward relevant lures, soft plastics, jigheads, hooks, rods, and other tackle.

What kinds of products do you sell?

ZMANUSA offers Z-Man fishing lures, soft plastics, ChatterBait, jigheads, terminal tackle, rods, tackle storage, and fishing apparel.

How do I contact ZMANUSA?

Use our Contact page to send a message about products, orders, shipping, returns, or general questions.